Effective: 28 April 2026
These Terms of Service (“Terms”) govern your access to and use of the Claw64 service (the “Service”) operated by Claw 64 Limited (“we”, “us”, “Claw64”), available at claw64.com. By creating an account or using the Service, you (“you”, “User”) agree to these Terms in full. If you do not agree, do not use the Service.
Service status — early access. Claw64 is currently in pre-launch. When you sign up, Stripe places a one-off authorisation on your card so we can verify it; the authorisation is then released automatically and no money is charged. No virtual machine is provisioned, and no Service is delivered, until we contact you to confirm activation.
Provisions of these Terms that describe the running Service — VM provisioning, root SSH, AI credits and auto top-up, recurring monthly or annual billing, disk snapshots on cancellation — apply from the date your VM is activated and not before. Until then, you may withdraw from the waitlist at any time at no cost by replying to our Telegram bot or emailing the contact address below.
Claw64 is a hosting service. We provision a dedicated virtual machine (“VM”) for you, install and pre-configure the open-source OpenClaw AI assistant on it, wire up a Telegram channel, and grant you root access. After provisioning, the VM is yours to operate.
Specifically, Claw64:
You acknowledge that the Service is a deployment convenience and not a guarantee of AI agent quality, safety, or behaviour.
You confirm that you are at least 18 years old (or the age of majority in your jurisdiction, whichever is greater), have legal capacity to enter into binding contracts, and are not barred from receiving the Service under applicable law.
You are responsible for keeping your account credentials, Telegram chat link, and VM SSH access confidential. You must notify us promptly at the contact address below if you suspect any unauthorised access.
The Service is provided on a recurring subscription basis once your VM has been activated. Pricing is shown on the Service’s pricing page at the time of purchase and is denominated in US dollars unless otherwise stated.
Payments are processed by Stripe Payments Europe Ltd. and/or its affiliates. By subscribing you also agree to Stripe’s end-user terms. We do not store your card details.
During early access: Stripe places an authorisation hold on your card to verify it; we cancel the authorisation immediately and no funds are captured. You will be told if and when the position on the waitlist is converted to a paid subscription, at which point the recurring-billing terms below begin to apply.
Once activated: Subscriptions auto-renew on the same monthly or annual cadence you selected at sign-up until cancelled. You can cancel at any time from your account or by contacting us; cancellation takes effect at the end of the then-current billing period.
Refunds. Except where required by law (including the UK Consumer Contracts Regulations 2013 and equivalent EU/EEA consumer protection legislation), the subscription fee is non-refundable. If you are a consumer based in the UK or EU, statutory cancellation rights apply during the initial cooling-off window unless you have explicitly waived them by requesting immediate provisioning of the Service.
Cancellation, snapshots and data restoration. When you cancel, your VM is destroyed within 24 hours and a snapshot of its disk is retained for 30 days. If you resubscribe within that window, we will attempt to restore your VM from the snapshot. After 30 days the snapshot is deleted and cannot be recovered.
Read this section carefully. OpenClaw is an autonomous AI agent — not a chatbot. It can take real-world actions on your behalf, including (but not limited to): browsing websites, executing shell commands, sending emails and messages, making API calls, modifying files, scheduling tasks, posting to social media, and interacting with any third-party service to which you have given it access.
You acknowledge and accept the following:
Recommended precautions. You should: (a) only grant your OpenClaw access to accounts, files, and APIs you can afford to be misused or destroyed; (b) require explicit confirmation for high-impact actions where possible; (c) review autonomous activity regularly; (d) avoid pasting or auto-fetching content from untrusted sources; (e) maintain offsite backups of any data you cannot afford to lose.
If you place an API key, OAuth token, password, cookie, SSH key, or any other credential on your VM, you alone are responsible for everything done with it. Claw64 disclaims all responsibility for charges, data loss, data exfiltration, account takeover, regulatory exposure, or any other consequence arising from credentials you provide to your agent or to plugins running on your VM.
This includes, without limitation:
You are solely responsible for:
OpenClaw supports user-installable plugins and skills, which are pieces of third-party code that extend the agent’s capabilities. We pre-install the birdie-channel plugin (which we maintain) and any plugins explicitly listed for your brand at provisioning time. Beyond that, plugins and skills you choose to install are third-party software that we do not vet, audit, or endorse.
You acknowledge that:
You install plugins and skills entirely at your own risk.
You may not use the Service, or permit your agent to use the Service, to:
We may suspend or terminate your VM and account immediately if we believe in good faith that the Service is being used in violation of this section.
You have full root SSH access to your VM. With that access you can install software, modify configuration, deploy your own services, and connect to external networks. The VM and everything you run on it is your responsibility.
We do not access the contents of your VM in normal operation. We may access the VM (and may take snapshots, freeze, isolate, or destroy it) where we believe in good faith that doing so is necessary to: (a) respond to a credible abuse report; (b) comply with a lawful order; (c) protect the integrity, security, or availability of the Service or our infrastructure providers.
The Service is provided on a best-effort basis. We do not commit to any specific uptime, latency, or capacity. Maintenance, infrastructure-provider incidents, abuse responses, and software updates may cause downtime.
We may suspend or terminate the Service in whole or in part, without notice, where we reasonably believe doing so is necessary to address a security incident, abuse, legal exposure, or non-payment. Where suspension is for non-payment, we will provide reasonable notice before destroying your VM.
The Claw64 trademark, the claw64.com website, and the orchestration software we run on our infrastructure are owned by us and protected by intellectual-property laws. OpenClaw is licensed under the MIT license and remains owned by its contributors. The content of your VM (including your prompts, memories, and any code or content you create) belongs to you.
You grant us a limited, worldwide, royalty-free licence to host, transmit, route, and process your data only as necessary to operate the Service.
The Service, the OpenClaw software, the underlying language models, and all third-party plugins are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, we disclaim all warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, security, freedom from prompt-injection attacks, and uninterrupted availability.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including (where you are a consumer in the UK or EU) statutory rights regarding the supply of digital services.
To the maximum extent permitted by applicable law, in no event shall Claw64, its operators, employees, contractors or agents be liable for: (a) any indirect, incidental, special, consequential, exemplary or punitive damages; (b) any loss of profits, revenue, business, goodwill, data, or anticipated savings; (c) any damages arising from autonomous actions taken by your agent, your installed plugins, or your provided credentials; (d) any damages arising from third-party services your agent interacts with.
Our total aggregate liability to you for all claims arising out of or relating to the Service in any 12-month period shall not exceed the greater of (i) the fees you paid to us in the 12 months immediately preceding the event giving rise to the claim, or (ii) one hundred US dollars (USD 100.00).
This limitation applies regardless of the form of action, whether contract, tort, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.
You agree to indemnify, defend and hold harmless Claw64 and its operators, employees and contractors from and against any third-party claims, demands, liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) actions taken by your agent (including autonomous actions); (c) credentials you provided to your agent; (d) plugins or skills you installed; (e) your violation of these Terms; (f) your violation of any applicable law or any rights of any third party.
You may terminate by cancelling your subscription as described in Section 3. We may terminate immediately for material breach (including any breach of Sections 4, 5, 6 or 7) or where required by law or by our infrastructure providers.
On termination: (i) your right to use the Service ends; (ii) your VM is destroyed in accordance with Section 3; (iii) Sections 4 (risks), 5 (credentials), 11 (disclaimer), 12 (liability), 13 (indemnity), 16 (governing law) and any other provision that by its nature should survive will survive.
We may update these Terms from time to time. We will post the updated version at this URL with a new effective date and, where the changes are material, notify you via email or in-product notification. Your continued use of the Service after the new effective date constitutes acceptance.
These Terms and any non-contractual obligations arising from or in connection with them are governed by the laws of the Bailiwick of Guernsey. Subject to any mandatory rights you have as a consumer in your country of residence, the courts of the Bailiwick of Guernsey shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
If you are a consumer based in the UK or the EU, you may also bring proceedings in your country of residence and the mandatory consumer-protection laws of your country of residence apply notwithstanding this clause.
Questions about these Terms? Contact us at support@claw64.com.